| Note about Uber: |
Uber is not available in Vietnam. Delegates should use Grab, Be, Xanh SM or official taxi companies (Mai Linh, Vinasun, G7). |
| Choose reputable providers: |
Prioritize Mai Linh, Vinasun, G7 or book via Grab/Be/Xanh SM; verify company logo and license plate before boarding. |
| Request the meter: |
Always ask the driver to use the meter; decline the ride if the driver refuses. |
| Avoid unsolicited offers: |
Do not accept ride offers from strangers inside the arrivals hall; use the official taxi queue or the app pick‑up points. |
| Record trip details: |
Note the vehicle plate number and company name; if you encounter problems, report immediately to your hotel or the OC for assistance. |
| Cash and payment: |
Carry some small VND notes; ride‑hailing apps generally accept card payments. Adding a credit/debit card to the app before arrival saves time. |
| Report incidents: |
If overcharged or scammed, record the plate number and report to the airport, hotel or relevant authorities. |